These Terms of Service (the "Terms") apply to the products and services of Murva.ai, Ltd. and our subsidiaries and affiliates ("Murva," "we," or "us"), including our websites, social media pages, software applications, and other online services (collectively, the "Services").
1. Agreement to Terms
Please read these Terms carefully. By accessing or using the Services, you acknowledge that you have read these Terms and agree to them.
2. Additional Terms
We may also have different or additional terms in relation to some of the Services. Those terms supplement and are part of these Terms and will control to the extent there is a conflict.
3. Service Use
Eligibility. You must be 16 years or older to use the Services. If you are under the age of majority where you live, you may only use the Services if your parent or guardian agrees to our Terms.
Account Registration and Security. To use many of the Services, you must register for an account. You must provide accurate account information, keep this information updated, and maintain the security of your account. Notify us immediately at support@Murva.ai of any unauthorized use of your account or any other breach of security.
4. Subscriptions and Promotional Offers
Recurring Subscriptions. If you purchase a recurring subscription to use Murva Premium, the subscription will be continuous for the subscription period you select and will automatically renew until cancelled. You authorize Murva to automatically charge your designated payment method at the beginning of each subscription period.
Family Plans. You may purchase a Recurring Subscription as part of a family plan for access to Murva Premium for you and up to 5 other accounts. You must be at least 18 years old to serve as the primary account holder.
Cancellation. You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next period. If you cancel, you will continue to receive access to Murva Premium until the end of your current subscription period but are not entitled to a refund for fees already paid.
Changes. We may make changes to your Recurring Subscription, including price changes. We will communicate material changes at least 30 days in advance to the email address associated with your account.
Withdrawal Rights. You have a legal right to cancel your purchase of a Recurring Subscription and receive a full refund at any time within 14 days from the date of purchase. However, this right will be lost if you use the Services during the 14-day cancellation period unless the Services are defective.
Lifetime Subscriptions. You may purchase a "lifetime" Murva Premium subscription for one account. Any lifetime subscription you purchase is personal to you and may not be transferred, licensed, or sold.
5. Other Payment Terms
Payment Method. If you purchase a subscription or other item through the Services, you must provide an accurate and up-to-date payment method. You authorize Murva to charge any purchase to your designated payment method, including the then-current price plus any applicable taxes and fees.
Cancellations and Disputes. If you have concerns regarding any transactions through the Services, we encourage you to raise them with us first. Murva reserves the right to verify your identity or request more information in connection with your purchases.
6. Services and User Content Rights
Murva Services Ownership. Murva and its licensors exclusively own all right, title, and interest in and to the Services, including all text, graphics, images, audio, video, and other materials made available via the Services.
Limited License. Subject to your compliance with these Terms, Murva grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services solely for your personal, non-commercial purposes.
User Content. Except for the license you grant below, Murva does not claim any ownership rights in any messages, images, text, or other content posted through the Services by users. By making any User Content available to Murva, you hereby grant to Murva a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use your content in connection with operating, marketing, and providing the Services.
7. Third-Party Content
The Services may contain links to third-party products, services, websites, and resources. We provide Third-Party Content only as a convenience and do not control or endorse any Third-Party Content.
8. Complaints
Please contact support@Murva.ai to notify us of anything on the Services that infringes rights or if you believe that User Content is otherwise illegal.
9. Prohibitions on User Content and Conduct
You are solely responsible for your User Content and conduct while using the Services. You will not post content that is fraudulent, defamatory, obscene, promotes discrimination or harm, contains viruses, or violates any applicable law. You will not attempt to reverse engineer the Services, collect personal information from other users without their consent, or engage in harassing or threatening conduct.
10. Trademarks
Murva's trademarks and logos may not be copied, imitated, or used, in whole or in part, without Murva's prior written permission. All third-party trademarks mentioned on the Services are the property of their respective owners.
11. Termination or Suspension
We may suspend or terminate your access to the Services if you materially or repeatedly breach these Terms, we are required to do so by law, or we reasonably believe your conduct creates possible liability or risk of harm. We will provide you with written notice upon any suspension or termination, unless prevented from doing so by law.
12. Warranty and Disclaimers
We provide the Services using reasonable skill and care. If we don't meet the quality level described in this warranty, you agree to tell us and we'll work with you to try to resolve the issue. Consumer laws in your jurisdiction provide you with a legal guarantee covering many of the Services we provide.
13. Medical Disclaimers
- The Services are provided for informational purposes only and are not intended to diagnose, prevent, or treat any condition or disease;
- Murva is not a licensed medical care provider;
- Murva does not provide emergency services;
- You should always consult a medical professional if you have any questions regarding a medical condition; and
- You should never disregard professional medical advice because of something you have read or received using the Services.
14. Liability
We will not be responsible for losses caused by your breach of these Terms or which were beyond our control. Nothing in these Terms is intended to exclude or limit Murva's liability for death, personal injury, or fraudulent misrepresentation caused by our negligence or wilful misconduct.
15. Governing Law and Venue
These Terms are governed by the laws of your country of residence, and you can file legal disputes in your local courts. If you are an EEA-based consumer, the European Commission offers an Online Dispute Resolution platform.
16. Modifying and Terminating the Services
We may modify or discontinue the Services from time to time when we have a valid reason, such as to prevent abuse, address compliance or security issues, or offer new features. In most cases, we'll provide you with reasonable advance notice before making significant changes.
17. Changes to Terms
We may make changes to these Terms from time to time. We will provide reasonable advance notice of any material changes. Your use of the Services following any changes will constitute your acceptance of such changes. If you do not agree to the updated Terms, you should terminate your account and stop using the Services.
18. Other Terms
These Terms constitute the entire and exclusive understanding and agreement between Murva and you regarding the Services. If any provision of these Terms is held unlawful or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force.
19. Feedback
Murva does not accept unsolicited creative ideas, materials, or pitches. If you provide feedback about Murva or the Services, that feedback is not confidential and may be used by us without restriction or payment to you.
20. Contact Information
If you have questions about these Terms or the Services, please contact Murva by email at support@Murva.ai.
21. iOS Minimum Terms
If you are accessing or using our mobile app on an Apple-branded mobile device, these Terms constitute a custom EULA. The Terms are concluded between Murva and you only, and not with Apple. Apple has no obligation to furnish maintenance and support services with respect to our app. We are solely responsible for any product liability claims, warranty obligations, and intellectual property infringement claims relating to our app.